Refund and Cancellation Policy

1. Cancellation Policy

You can cancel your order before it has been shipped. To cancel an order, please contact our support team at [email protected] or call/WhatsApp +91 9108063986 with your order details. If the order has already been shipped, we will not be able to cancel it.

2. Return Policy

We accept returns within 7 days of the delivery date. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with all tags intact.

Several types of goods are exempt from being returned, such as perishable goods, intimate apparel, and gift cards.

3. Refund Process

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5-7 business days.

4. Late or Missing Refunds

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].

5. Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected].

6. Shipping

To return your product, you should mail your product to: Vasanthapura, Uttarahalli, Bengaluru South 560061.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.